Production Support Internship (English)
at Blu Selection
Blu Selection
Internship Description
Are you ready for an internship in lovely Barcelona? A great company is waiting to welcome you as their production support intern to work on their web applications.
What’s in it for you?
- A fixed monthly salary of 800 Euros
- Mobile office with up to 40% of your total contracted hours (job and position permitting)
- Access to LinkedIn Learning
- Individual support on mental health & well-being
- Urban Sports Club
- Corporate benefits platform
Responsibilities
Assist in identifying customer-driven issues and translating them into improvements for all digital web applications.- Support as the first point of contact for internal stakeholders, managing incoming issues and requirements for digital product applications.
- Help set up, test, and verify promotions for customers within the promotion engine.
- Monitor e-commerce and infrastructure KPIs using their monitoring systems, and support the team in initiating further actions and processes to understand the implications between issues and their impact on customers.
- Contribute to improving customer satisfaction by understanding, prioritizing, and estimating the impact of issues on both customers and the business.
- Assist as a proactive incident manager, ensuring transparent communication within their emergency channels.
- Help ensure high product quality by participating in periodic tests
- Work with web analysis, product management, and user experience teams, to create a customer-centered shopping experience.
Who You Are
- Currently pursuing a Bachelor's or higher degree in technical, commercial studies, or a comparable field.
- Passionate about evaluating and solving problems with attention to detail.
- Eager to continuously learn and broaden your knowledge.
- Hands-on, service-oriented, and customer-driven.
- Some experience in a support role, ideally in e-commerce or related to digital projects, is a plus.
- Strong written and verbal communication skills.
- Fluent in English
Nice To Haves
- Experience with JIRA and Confluence is a plus.
- German or Spanish is a plus
Perks & Benefits
Get ready for an internship packed with great perks and exciting benefits.
Health and Well-bveing
- Individual support on mental health & well-being - Urban Sports Club - Corporate benefits platform
Keep on leanring
Access to Linkedin Learning
Work from Home
Mobile office with up to 40% of your total contracted hours (job and position permitting)
COMPANY PROFILE
Blu SelectionRead More
We are a small recruitment agency in the heart of Barcelona. With our young and international team we help others find a job abroad and live their dream. Welcome to The Blu Way of Recruitment! It all started in 2013... we wanted to do recruitment BUT not in the same way as it used to be before. Here we are today, still keeping the same idealist mindset on changing the recruitment scenery with a team consisting of expert recruiters delivering quality work. As we are growing we keep innovating and reinventing ourselves while staying transparent in our services. We understand the importance of numbers in business yet never treat people as one. We are not your regular recruiters and we mean it.
